Turn Instagram engagement into walk-ins and new customers — automatically.

Story Tool — repeat visits
Comment Tool — new customers

A merchant growth package by Restaurant Coach · restaurantcoach.in

The problem

Engagement doesn't walk through the door by itself

Story tags fade away

A guest tags you today. Tomorrow it's buried under a hundred other Stories — with nothing bringing them back.

Reels don't report footfall

An influencer's Reel earns comments and views, but nobody can tell you which of those commenters actually walked in.

Nothing links a like to a bill

Likes, follows and DMs live inside Instagram. Redemptions and revenue live at the counter. No system joins the two up.

The solution

One dashboard. Two ways Instagram turns into revenue.

Tool 1

Story Reward

Guests who already tagged you in a Story get an automatic reason to walk back in.

Tool 2

Comment Reward

Every commenter on an influencer's Reel becomes a tracked, first-time guest.

Same login. Same staff app. Same reward cards — merchants run both from one place.

Tool 1 · Repeat visits

Story Reward

When a guest tags your venue in an Instagram Story, they get an automatic reward the moment they walk back in — no coupons, no manual DMs, no spreadsheets.

Instant DM

A reward code and QR arrive in seconds — no one on your team has to do a thing.

Proof it stayed live

The reward is cancelled automatically if the Story is deleted before your set number of hours.

One scan to redeem

Staff confirm and redeem from their phone — no guest username ever shown on the floor.

How Story Reward works

Five steps, fully automatic

1

Guest tags your venue

In their Instagram Story — no app or sign-up needed.

2

A reward DM arrives instantly

A one-time code and QR land in their Instagram DMs within seconds.

3

The Story is verified before unlock

The reward only unlocks once the Story has stayed live for the hours you set.

4

Guest redeems in person

Staff scan the QR in the staff app — no guest username shown on the floor.

5

You see it in analytics

Redemption, staff member and revenue roll up automatically.

Rise Cafe by Sumosh

Thanks for the tag! Your reward unlocks once your Story's been up for 12 hours.

Free filter coffee

Unlocks in 12h

Show this at the counter

Guest's phone

Tool 2 · New customers

Comment Reward

An influencer's Reel carries a keyword. Everyone who comments it gets an automatic DM with a reward — turning views into tracked, first-time visits.

Works on any Reel

Any Reel you publish can carry the keyword — a paid collaborator helps, but isn't required.

No follow required

Open to every commenter by default, with an optional followers-only or minimum-followers gate.

Per-influencer ROI

See exactly what each influencer's Reel produced — comments, walk-ins and revenue against their fee.

How Comment Reward works

One keyword, tracked to the till

1

An influencer's Reel goes live

Published by your venue, with the influencer invited as Collaborator.

2

The Reel carries one call to action

"Comment COFFEE and we'll DM you a trial offer."

3

Every keyword comment gets a DM

A private reply with a code and a link — automatic, within seconds.

4

Guest redeems in person

Same QR, same staff app — from "Comment" instead of a Story.

5

You get a per-influencer report

Comments → DMs → walk-ins → revenue → cost per walk-in.

Reel · @rise.cafe

coffee_lover_99
COFFEE

Trial filter coffee

Code sent

Show this at the counter

Guest's DMs

Why it works

Built to stop the leaks generic tools miss

Generic DM / comment bots

  • Can't tell if the Story was deleted
  • No public or private account check
  • No cap on repeat claims
  • No record of who redeemed what

Story Reward

  • Auto-cancels if the Story disappears early
  • Optional public-account check at redemption
  • One reward per guest, per campaign, by design
  • Every redemption logged to a named staff PIN

We verify every reward came from a public Story that actually stayed up — a generic bot can't tell you that.

One dashboard

Every location, one login

  • Owner and Manager roles, with a named PIN per staff member
  • Add outlets under the same account as your group grows
  • Every campaign, redemption and report in one place
  • The same staff app at every counter — no extra login

Story Reward

Campaigns
Redemptions
Analytics
Staff
Rise CafeSumoshGilded Yard
DMs sent
Redeemed
Conversion
Tag us for a treat Live
Reel with @foodie.delhi Scheduled
What you'll see

From comment to cash, in one report

Comments & tags

DMs sent

Redeemed in-store

Revenue at the till

Cost per walk-in

Filter by date. Export to CSV. See it broken down per campaign or per influencer.

Who it's for

Built for any business Instagram can bring guests to

Cafes

QSR chains

Restaurants

Nightclubs & bars

Salons & spas

Any local business

In India or overseas — anywhere a guest can tag you or comment on a Reel.

Pricing

Simple annual pricing, per Instagram handle

Story Reward and Comment Reward, both included at every tier. Priced by how many store locations share one Instagram handle.

Starter

Up to 3 stores · 1 handle

₹24,000 / year
  • ✓ Story Reward + Comment Reward
  • ✓ Unlimited campaigns
  • ✓ Staff app & QR redemption
  • ✓ Dashboard & analytics
Growth · Most common

3–10 stores · 1 handle

₹40,000 / year
  • ✓ Story Reward + Comment Reward
  • ✓ Unlimited campaigns
  • ✓ Staff app & QR redemption
  • ✓ Dashboard & analytics
Scale

10–25 locations · 1 handle

₹60,000 / year
  • ✓ Story Reward + Comment Reward
  • ✓ Unlimited campaigns
  • ✓ Staff app & QR redemption
  • ✓ Dashboard & analytics

Need more locations or more than one Instagram handle? We'll put together a custom group rate.

FAQ

Common questions

Do guests need to follow us to get a reward?

No — it's optional. Turn on followers-only, or set a minimum follower count, per campaign if you want to require it.

What stops someone posting a Story and deleting it in two minutes?

Nothing unlocks the reward until the Story has stayed live for the number of hours you set. Delete it early, and the reward is cancelled automatically.

Do we need an influencer budget to use Comment Reward?

No. Any Reel your venue publishes can carry the keyword — a paid collaborator helps reach, but isn't required to run a campaign.

FAQ, continued

A few more

Can our staff see who the guest is?

Only what's needed to confirm the reward at the counter — never a guest's Instagram username or profile, beyond what your public-account setting requires.

Do we need technical help to launch a campaign?

No. Campaigns are built from a simple form in the dashboard, and setup support is included in every plan.

What if we grow past 25 locations, or need more than one handle?

We'll put together a custom multi-handle or enterprise rate — just get in touch and we'll size it to your group.

Getting started

Live in four steps

1

Connect Instagram

Link your venue's Instagram Business account — takes a couple of minutes.

2

Set your first offer

Pick the reward, the rules and the reward-card look, from the dashboard.

3

Launch the campaign

Story Reward starts working the moment the next guest tags you.

4

Redeem in-store

Staff scan the QR from day one. You watch the results roll in.

Setup and onboarding support is included — your team never has to touch code.

Let's talk

Let's turn your Instagram into walk-ins.